Privacy Policy
Frequently asked questions
Here are some common questions about our company.
Our company specializes in electronics retail, product sourcing, and customer support. We tailor our offerings to fit the unique needs of tech enthusiasts and everyday consumers, helping them find the best products in a competitive market.
You can reach our customer support team by emailing silverroginfo@gmail.com, calling +8801302115166, or using the live chat on our facebook page. Our dedicated team is available 24/7 to assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
🔄 Return Process:
Damaged or Missing Products? Report within 24 hours via WhatsApp (+8801302115166) with an unboxing video.
Defective Product? Send clear photos/videos to report the issue.
Wrong Product? Check in front of the delivery person.
⚠️ Note: Once the order is confirmed, cancellation is not possible.